The pace for many offices usually slows down as the holidays approach. Your staff and coworkers take days off to dedicate more time with their families. Meanwhile things here at Dexcomm speed up. We’re thankful to all of our clients … Continue reading
Why Preform a HIPAA Privacy Risk Assessment? The best answer to this question may be obvious…but it’s the law! Aside from that, there are several good reasons to performing a HIPAA Privacy Risk Assessment in your office. A risk … Continue reading
Customer Service ¦ Telephone Techniques As the holiday season approaches and stress of being merry becomes too much for us to handle, it is easy for some to lose their patience and become an angry caller. Here are a few customer service telephone techniques … Continue reading
5 Tips for Improving Customer Service This week I had the pleasure of speaking with the Central District Dental Association meeting of the Louisiana Dental Association in Alexandria, Louisiana. We’re proud to be a Louisiana Dental Services endorsed vendor for … Continue reading
Emergency Preparedness, HIPAA and Medical Records Generally speaking, government legislation allows permissible disclosures that covered entities must make to respond to patients during times of crisis. For example, did you know that health plans and health care providers may disclose … Continue reading
Welcoming Your New Employee First impressions are important in fostering an engaged and motivated employee. Upon hire, employees form perceptions about their new workplace. Negative perceptions can lead to disengagement very quickly and prompt new employees to look for another job within … Continue reading
Virtual Receptionist Services Dexcomm’s Virtual Receptionist services grew out of our experiences and lessons learned while mastering the Answering Service business. Many of our clients recognized that they had expertise running their businesses, but found a value in leaving the receptionist … Continue reading
As scary as it might seem, your medical practice may encounter a privacy violation. So, what do you do if you discover a HIPAA breach? Our Dexcomm Experts have put together what to do if you discover a HIPAA breach. … Continue reading
Some of the most successful and famous people in the world have become what they are and who they are because of their innate ability to tap into their imagination. Fostering creativity in the workplace is what makes organizations and … Continue reading
Dexcomm honored Cancer Center of Acadiana at Lafayette General with the Core Value Award of Compassion. The award is presented for professional excellence in focusing on the care of others to meet their needs in a considerate, sympathetic, professional manner, no matter … Continue reading
Corporate Office: 518 Patin Rd. Carencro, La 70520 | 337.236.8300
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