LSU Sports

AT&T updates LSU's Cell Phone Coverage

Posted on September 1st, 2011 by Bill
cell networks easily get bogged down with large crowds

voice and data connections to improve in Death Valley

In 2011, to bring up the fact that communication has become the new center of commerce would be to state the obvious. It is almost an affront to the sensibilities at this late date to comment on the ever-present necessity to “be in touch.” However, we at Dexcomm came across a news item which drives this point home so well that we would be negligent not to mention it… especially since we really love college football.

 

It seems cell phone connectivity has been a problem at football games–as if we need to be told (ever try to connect to the tailgate via cell phone just before game time?). According to a report last year from C-Net, there are at least 5 billion cell phones currently in use around the world. With 6.5 billion people on planet Earth, that means that approximately 79% of the world population has a cell phone in their pocket. The implications are obvious for college football; when you have thousands of fans congregating around the stadium on game day, chances are a few people are trying to make a call. This has led to connectivity issues that have befuddled the major cell phone providers.

 

AT&T  has decided to take the bull by the horns at LSU’s Tiger Stadium (Death Valley for us natives). Starting this year, the phone service provider has decided to update all of their towers on LSU’s campus to 3G technology in order to accommodate the over-load of calls.

 

The point of this move is obviously to alleviate the pressure on systems located in hotspots. Yet it reminds us all of a point so obvious that we take it for granted: the need for people to stay connected is all-encompassing. In the grand scheme of things, whether or not we meet up with our friends at a football game is rather meaningless. However, if just one call of consequence fails to go through—perhaps that call which alerts a fan to a family emergency—then we have failed to communicate what matters. Whether or not communication has become the new “hot thing,” we can’t allow ourselves to become inured to the consequences of miscommunication. One dropped call can mean a lot.

 

You can actually figure out where your calls are likely to be dropped, regardless of who your cell provider is. This app will tell you where coverage is bad. What is more, you can compare how other providers measure up. Using it could help you get ahead of the game–or at least meet up with your friends before the game. This, of course, doesn’t necessarily account for towers being over-loaded on game day. We at Dexcomm are curious; what have your experiences been with cell coverage in large crowds or sporting events?

 

Also, if you are a Tiger fan, you might want to check out our comments on LSU’s Pro Combat uniforms.

 

 

Dexcomm: The Heart of Your Fan Base

Posted on June 24th, 2011 by Bill

The College World Series is currently being held in Omaha, Nebraska. Down here in Louisiana, we know a thing or two about the tournament; The LSU Tigers baseball squad has made it to the tournament an astonishing fifteen times, and has won six national titles. They are tied with the Texas Longhorns for the second-most national titles, trailing only the University of Southern California (who, coincidentally, won most of their titles under the leadership of a Louisiana native, Rod Dedeaux). Although the Tigers didn’t make it to Omaha this year, the series still got me thinking about the connections that Tiger fans have made in Omaha over the years.
It is no secret that Omaha likes the LSU fan base. Why? Because Tigers fans have proven over the years to be some of the friendliest and most gregarious attendees to the series. In fact, when asked about LSU’s participation in the 2008 series, College World Series events coordinator Dan Morrissey extolled the virtues of the fans, “Oh, my gosh, we were thrilled when we saw LSU made the tournament. Their fans are always friendly, do great tailgating, and always bring something from home.” Now think for a moment about what this has done for Nebraskan’s opinion of people from Louisiana in general. As emissaries for the state of Louisiana, Tigers baseball fans can’t be beat.
You want the same type of positive advocacy in your phone service that Tigers fans provide for their state.

In a very real way, your phone service is a partner in creating the public voice of your business.

Just as the gumbo at a Tigers tailgate generates a sense of friendliness amongst World Series attendees, the personal care, commitment, and compassion that a good phone service provides will help you foster a warm, trusting relationship with your clients—as well as your potential clients.

choose the right answering service

Dexcomm honored with LSU 100 fastest growing tiger businesses Award

Posted on April 12th, 2011 by Noah

Dexcomm was one of 100 companies (http://www.lsu100.com/) honored last Friday (4/8/2011) at a luncheon held at the Crowne Plaza Baton Rouge.

Hosted by LSU and the LSU Stephenson Entrepreneurship Institute, the LSU 100 celebrates the success of LSU graduates and recognizes the impact of LSU on the local, regional and national economies. According to LSU SEI Director of Development Jill Roshto, the Top 10 were identified independently by Postlehwaite & Netterville, which calculated each company’s compound growth from 2007-2009

Dexcomm was represented at this event by President Jamey Hopper, and sales manager Gil Brassard.  They were pleased to find that a number of the other recipients of this award are current customers of Dexcomm and already receiving the great customer service for which our CSR’s are so well known.