Have you ever eaten at a Subway? Their operating model is different than most other fast food restaurants. You tell the sandwich artist exactly how you want your sandwich prepared and they prepare it as you watch. This model would … Continue reading
A phone conversation is usually the first impression your patients or customers have of your practice or business. Despite the intention of your company’s representative, poor phrasing can significantly change a phone call. What began as a pleasant conversation can … Continue reading
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