Why Choose Dexcomm?
Dexcomm has a long record of reliability. We've operated continuously since 1954 and under our current
management since 1989. All our supervisors and team leaders are trained not just to help our clients
with their individual needs and concerns, but also to take a call on the front lines.
Dexcomm demands excellence from all our customer service representatives. From day one with our company
they learn the importance of each and every call. Our investment in superior equipment and regular upgrades
to our messaging software reinforces our staff's commitment by providing them with the tools to get it
right on every single call.
To insure that our staff meets the demands our commitment to excellence requires of them, we have a
thorough quality assurance program. Our on-site QA staff listens to and grades more than 100 randomly
selected calls each week. We base our continued training efforts on these calls and measure a variety of
statistical data to guarantee great service to our customers.
Dexcomm is owner operated. Jamey Hopper has managed the daily operations of the company since purchasing
it in 1989. His presence in the office and commitment to employees here can reassure you that all our
staff understands the relationship between your satisfaction and our success. He is a member of several
industry trade organizations and has served as President of the National Amtelco Equipment Owners (NAEO).
So why choose Dexcomm?
Because you value excellence, reliability, and leadership!