Dexcomm Blog

HIPAA violations at your fingertips

April 03, 2012

Multiple mobile device usersThe amount of Protected Health Information (PHI) that could be on your employee’s phone is staggering. Access to the protected information can be as easy as unlocking a smart phone. Mobile devices collect and contain PHI such as a patient’s name and phone number or a picture of a patient’s wound while they were in the office for a routine visit. Are you prepared for a situation as simple as a member of your staff answering a call on their cell phone? Who has access to this information? When the employee is at home and their 14-year-old is playing with the mobile device and sees a text message containing PHI, you now have a HIPAA violation and a possibility of the daughter seeing a name she recognizes and placing the information on Facebook, Twitter or any social media they may be associated with.

Dexcomm is a Louisiana-based corporation that provides answering services to businesses and service agencies across the United States. We have been open since 1954, employ a staff of roughly 50 people, and our average client retention rate is 10+ years.

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