Dexcomm Blog

Pre-Emergency Preparation and Planning

December 20, 2012

DexPrep

DexPrep (Dexcomm Pre-Emergency Preparation and Planning) is a program to serve as a communications backup for your organization in the event of an emergency or disaster. This non-active service program is your organization's insurance policy for a speedy recovery. By setting up your backup plan, you are ensuring that a trained, live, caring voice is available to make sure your team stays connected, even when your systems go down.

Includes

System testing, training to ensure Dexcomm's customer service representative answer your calls with the pride, culture and standards of your organization, and setting up your preferred mix of message delivery options (fax, email, voice mail, SMS text messaging) for your team

Options

If your team needs additional support we can also provide features that will meet the goals of your plan such as:

 

emergency broadcast messagingBroadcast Messaging

Dexcomm can send SMS (text) messages to an unlimited set of mobile numbers you provide. Dexcomm can receive responses from those numbers and perform actions based on your instructions. We can also provide you with detailed reports on those actions and responses.

 

Conference Calls

Dexcomm can host your conference call. We can provide you with a phone number for participants to dial into and your predetermined time.

 

Employee Check-in Line

Establish a check-in line for your employees. If a response is required from your employee, there are many options available for you to know if they've checked in. 

 

emergency backup fax service

Fax to Email Service

Forward your fax number to Dexcomm during an emergency and you'll receive all your faxes in your email.

 

Message Delivery Trees

Leave a single message and have it delivered to a predetermined group via email, voice mail, alpha page, SMS text, etc.

 

emergency backup message systemWeb Portal

Dexcomm's web portal allows you to review a multitude of account information online at your convenience.

 

 

 

eBook Developing Your Corporate Communication Strategy for Immedicate Threats

 

Dexcomm has created a free eBook to help you with your emergency planning Developing Your Corporate Communication Strategy for Immediate Treats or contact our experts to discuss communication options for your emergency preparedness plan.

@sk the Experts


Dexcomm is a Louisiana-based corporation that provides answering services to businesses and service agencies across the United States. We have been open since 1954, employ a staff of nearly 100 people, and our average client retention rate is 10+ years.

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