It’s hard to believe there’s an age group that finally outnumbers Baby Boomers. But Millennials – those born between 1980 and 2000 – have become the...
Onboarding Made Easy
At Dexcomm, we understand the challenge of switching answering services or partnering with one for the first time. There seems to be no shortage of...
Assessing Your Business Communication Needs
Managing new client and business communications can be down right overwhelming at times. Having a well thought out communications strategy can be very...
Choosing An Answering Service
In a recent blog, I addressed the question, “Do I need an answering service?” I mentioned that when asked this question over the years, my temptation...
Capturing and retaining new dental patients.
To most people, just the thought of going to the dentist is downright cringe-worthy. The drills, the smells, the funny tasting paste, the hygienist...
Improving Your Customer Service Experience
Many companies, like ourselves, have stated that they are beginning a renewed focus on their customer service experience for 2018. While it is a...