What is your first thought when you call a company and are greeted by a programmed automated system (Interactive Voice Response System or IVR for...
3 Reasons Oil & Gas Companies Should Give Millennials Stellar Customer Service
It’s hard to believe there’s an age group that finally outnumbers Baby Boomers. But Millennials – those born between 1980 and 2000 – have become the...
Onboarding Made Easy
At Dexcomm, we understand the challenge of switching answering services or partnering with one for the first time. There seems to be no shortage of...
Assessing Your Business Communication Needs
Managing new client and business communications can be down right overwhelming at times. Having a well thought out communications strategy can be very...
Workplace Culture 101
What is workplace culture?
Your workplace culture is essentially your company personified. And it is directly associated with the people that you hire
Choosing An Answering Service
In a recent blog, I addressed the question, “Do I need an answering service?” I mentioned that when asked this question over the years, my temptation...