Dexcomm Blog

Understanding the Caller’s Expectations

Good customer service training is vital for any key position that has contact with your patients and clients; this includes the person handling your...

October 17, 2012 Read More

Role Playing and using Stock Phrases in Customer Service Training

It’s no secret that careers involving interactions with customers and clients can occur at times when those individuals are stressed and frustrated. Role...

October 11, 2012 Read More
Cyber Secure: A Fun Approach to Training Your Medical Staff on HIPAA

Cyber Secure: A Fun Approach to Training Your Medical Staff on HIPAA

The Office of the National Coordinator for Health Information Technology's  Office of the Chief Privacy Officer has released its first web-based...

October 09, 2012 Read More
September 19, 2012 Read More
HIPAA Case Study: 1 Facility, 2 Separate Breaches Involving Mobile Devices

HIPAA Case Study: 1 Facility, 2 Separate Breaches Involving Mobile Devices

At a single Texas healthcare facility, two separate breaches involving electronic mobile devices have occurred in this year alone.  

September 18, 2012 Read More
September 12, 2012 Read More

Showing 19 - 24 of 33

« 1 ...
2 3 4 5 6
»

Like Learning? Subscribe. 

You can sign up to receive weekly or monthly copies of our latest blogs, keeping you current on best practices, tips, and expert insight into helping your business communicate at its very best.