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Who’s Answering Your Phone Calls? Why a Trained RN is Critical for Your Medical Practice

As a healthcare provider, you have a lot riding on your medical practice. Not only do you have to provide quality, safe, thorough treatment for your...

March 27, 2017 Read More

Coaching in a Business Environment

Corporate Coaching


When you think of the word “coach” what may come to mind is your childhood soccer coach, the coach of your favorite team, or even...

March 06, 2013 Read More

How to Choose the Right Answering Service

The Secret

Selecting Telephone Answering Service

Two companies quoting the exact same price and the same pricing structure may end up billing the...

January 24, 2013 Read More

Easy Solutions during High Phone Traffic

High Phone Traffic Solutions:

High phone traffic can be very stressful and having systems and solutions in place are essential to providing necessary...

December 06, 2012 Read More
HIPAA Business Associates

HIPAA Business Associates

Did you know that you could be fined based on the practices of your HIPAA business associates?

Any business associates who receives your patient's...

November 27, 2012 Read More

Understanding the Caller’s Expectations

Good customer service training is vital for any key position that has contact with your patients and clients; this includes the person handling your...

October 17, 2012 Read More

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