Finding ways to stand out in the crowd is a challenging but necessary task when you run a field or home service business. Much of the time, organizations focus on killing it for the customer as a way of standing out — but what if setting your business apart starts with attracting and retaining the best talent? If so, what steps can you take to do so?
Amanda Heying, a marketing specialist at Resources Unlimited, says effective communication can help you attract and retain talent and ultimately stand out next to your competitors.
“Whether you’re a new business starting out or an existing one that’s been around the block a time or two, the same question is always asked: How can we increase our business growth? The answer is by setting yourself apart — not only by continuing to provide your clients with excellent customer service from start to finish and beyond, but more importantly, being able to attract and retain the best talent. This is not always an easy task, but one element of setting yourself apart is putting an emphasis on successful communication.”
According to Heying, it’s critical that organizations proactively address communication issues in a way that drives their business forward. There are multiple ways this can be accomplished. Many Nexstar members have found success with Resources Unlimited’s Everything DiSC® program, which can help bridge communication gaps, build stronger teams, hone leadership skills, cultivate an engaged workforce and boost performance.