We do not disclose any personal information about our customers or former customers to anyone, nor is this information to be used for spamming purposes.
Who wants to talk to a machine? A live, professional voice will greet your callers.
We are a 24/7 business, so you can live your life when out of the office and focus on more important tasks when you are in.
Receive message summaries via text or email for free.
Your callers, clients, and leads will receive service that is routinely recognized by industry experts as best-in-class.
When your phone line rings into Dexcomm, our screens immediately display information about your company. This includes the exact answer phrase that we greet the caller with when we answer.
Your account also includes intelligent response pages that have relevant information about your business. These guide us on what information you need us to gather on the call and how to handle the call.
We have a proven process for setting up your answering service account. The goal is to provide an exceptional experience for your customers.Your protocol for routine and urgent calls, office hour behavior, and conditional instructions are programmed into our software. This ensures we meet your expectations by reaching who you want, how you want, and delivering messages as you desire on each call. Calls are then routed automatically through automated distribution systems in the software to operators who are trained for your account and ready to help your caller.
Your customers want to communicate with you how they want. Data shows that business leads from phone calls are decreasing each year. Chat leads continue to increase year over year and customers want the option to communicate how they want.
Dexcomm strives to bring the most revolutionary technology to our customers. The blend between AI and humans is where the industry is going and we're making sure to stay ahead of the game. Never miss a call and maximize your marketing investments. Below is a list of items we also take care of.
What makes Dexcomm a great partner for your business? Learn more about our Proven Process and commitment to our clients.
Dexcomm has over 65 years of experience with answering calls for clients in multiple industries across the U.S.
Advice about getting the most out of your experience with Dexcomm or your current service and many other basic answers are found here.
We are committed to giving you stories, tips, insights and solutions to help make your life at work a bit easier.
Interested in a career with Dexcomm? Learn more about the opportunities we offer and how you can make the most of them!
Detailed information about everything from how to choose an answering service, to getting the most from your smartphone, to HIPAA updates and more.
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