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Award-Winning Solutions to Grow Your Practice

Aesthetic Medical Practice Answering Service

Your callers want to reach a knowledgeable, compassionate voice upon contacting your aesthetic practice. Pairing this with 24/7/365 availability builds trust—growing both your client list and your bottom line.

Partnering with Dexcomm for Aesthetic Communications Solutions

We know that the aesthetic medical industry is a uniquely sensitive industry. Those who represent your business must not only speak with confidence and knowledge about your practice and offerings, but also meet callers with compassion and engagement. When you partner with Dexcomm as your aesthetic medical practice answering service, you receive exactly that.

Dexcomm CSR
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Compassionate Customer Service
Compassionate Customer Service

Sometimes, it takes time and courage for your callers to contact your cosmetic practice—we guarantee that they reach a compassionate voice on the other end of the line.

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Dexcomm Answering Service
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One Specialized Account Manager
One Specialized Account Manager

Say goodbye to rotating customer service representatives and hello to a partner that is dedicated specifically to your goals.

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Nextech Integration
Nextech Integration

We can integrate with your Nextech instance to book jobs for your cosmetic practice as we answer your calls.

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Dexcomm Answering Service
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CSRs Trained for the Aesthetic Industry
CSRs Trained for the Aesthetic Industry

Our agents aren't just compassionate towards your callers—they're internally certified in the cosmetic field before ever answering for your practice.

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“Dexcomm never gets the numbers wrong. They are so thorough in the information that they provide to us; it’s uncanny. One of the things that I like a lot is they go out of their way every night to double check our phones because there’s been a couple of times we forgot to forward them.”

Horndeski M.D.

Jana ReedHorndeski M.D.

24/7/365 Communications Services

Tailored for the aesthetic industry. Personalized for your practice.
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Awards & Recognition

CAM-X 2022 Platinum Award of Excellence

N.A.E.O. Superior Agent Service Award

Reliable, Knowledgeable Answering Service for Plastic Surgeons & Aesthetic Practices 

 
A professional call answering company can help your plastic surgery practice handle larger call volume and schedule more appointments, achieving increased growth and revenue.
 
Many smaller and just starting plastic surgery practices can handle the initial call volume of a new practice. As your practice grows though, you are faced with a great problem to have: increased call volume.
 
Scheduling appointments, increased need for phone consultation or calls after surgery can tie up phone lines and employees leading to stagnant growth for your practice. Having a call answering service like Dexcomm that's knowledgeable about your company, what you offer and treats customers with the same compassion as you can free up a significant amount of employee time, allowing them to focus on what's most important.
 
 
 
Dexcomm Answering and Communications

FAQs

Should I get an answering service for my aesthetic practice? If you’re looking to grow your aesthetic practice and improve customer support, the answer is yes! However, it's important that you choose an answering service that will extend sensitivity and compassion towards your callers, as well as industry knowledge.
How will you sound like you're answering from my office?

This is a result of our Proven Process. When you onboard with our team, we truly get to know the ins and outs of your business, which enables us to build scripts that are both easy-to-follow and flexible for our live agents and our AI agents.
What are the benefits of hiring an answering service?

When you hire an answering service, you:

- Miss less calls

- Become more available for your callers

- Gain instant customer service support

- Create a consistent approach to call handling
How does billing work?

We bill by the minute, and the price you pay per minute varies based on your selections—AI or live answering, integrations, portal access, and so on and so forth. Schedule a quick call with us here for a free, no-commitment, personalized quote.
Am I billed for hold time? Holds where your callers are simply waiting for service are never billed to your account. However, if our agents are actively working on a solution while your caller is on hold, those minutes are billed. You’ll only ever pay for the time we spend actively helping your callers. And for full peace of mind, you can always verify by requesting your call recordings (or if you’ve chosen a Dexcomm portal, by accessing calls there anytime).
How will I receive my messages?

In short—any way you prefer! We can send your messages by text, email, through your Dexcomm portal, or customize delivery to fit your workflow.