Every person who comes through our door is asked to sign a confidentiality agreement. We know that protecting health information is a number one priority when it comes to working as a service provider in the medical industry. Every agent receives HIPAA training before they are allowed to answer medical calls, and our entire staff undergoes HIPAA training annually.  


Registered Nurse-Trained Operators

Our three in-house registered nurses have over 60 years of combined nursing experience in many different settings and patient populations. This invaluable experience is passed down to our operators in our medical operating certification course.  The result is  better escalation and  care for your patients. This experience and education allows for accurate, timely, and quality messages so that your callers can get the help they need, when they need it. They are also taught to listen beyond the message. Is the caller short of breath? Frantic? Out of insulin on a Friday after office hours? We know that listening for key indicators like these can save lives. 
Easier On-Calls

You have the option to schedule your own on-call through our Web Portal or let our on-call specialist document it for you. We can also acquire and store detailed information about your escalation protocols to ensure that your on-call calls are handled in a timely and appropriate manner.  



We have experience answering a broad range of medical calls. Birth calls, doctor’s offices, hospital groups, home health, hospice, and funeral homes are just some of the calls we have answered. 


The Dexcomm Difference

Since 1954, Dexcomm is an experienced answering service you can trust to represent your business professionally. We pride ourselves on partnering with our clients to provide excellent service and treat your customers as our own. If you’re short staffed, lose phone service, or experience an unexpected spike in call volume, we will be available.

Frequently Asked Questions

Awards & Recognition


N.A.E.O. Superior Agent Service Award

We are a NexStar Gold Tier Strategic Partner

Latest Medical Blog Posts

5782660088, medical, [BlogPost 96721233052 Medical Answering Services: 5 Ways Dexcomm Excels, BlogPost 85849897266 Keeping Up With the Trades in a Fast and Changing World, BlogPost 10817921881 Medical Answering Service: Take Customer Service to the Next Level]

December 28, 2022

Medical Answering Services: 5 Ways Dexcomm Excels

In this blog post, we discuss 5 ways that Dexcomm has mastered integrating with medical practices.

September 23, 2022

Keeping Up With the Trades in a Fast and Changing World

This blog discusses five ways trades workers can stay on top in an ever-changing digital world!

January 24, 2022

Medical Answering Service: Take Customer Service to the Next Level

There are five main ways that an answering service can lend a helping hand for your practice.

Get a Quote

Choose your level of integration with us and get the value-added services you need, at a price that works for you.

Get A Quote

Schedule a Consult

Want to discuss what Dexcomm can do for you and your business? Click here to schedule a consult with Jed, our sales executive.

Go to Calendar

Why Dexcomm?

What makes Dexcomm a great partner? Learn more about our Proven Process and commitment to our clients.

Learn More

Industry Solutions

Dexcomm has over 65 years of experience with answering calls for clients in multiple industries across the U.S.

Learn More


Answers to frequently asked questions about Dexcomm, the services we provide, and how they are implemented.

Learn More

Dexcomm Blog

We are committed to giving you stories, tips, insights, and solutions to help make your life at work a bit easier.

Visit Our Blog


Interested in a career with Dexcomm? Learn more about the opportunities we offer and how you can make the most of them!

Learn More


Take a look at our webinars, case studies, checklists, whitepapers, and call scripts across a variety of helpful topics.

Learn More

Call Answering Service That's An Extension of Your Business

Dexcomm is committed to creating a long lasting, profitable partnership for all businesses in multiple industries. We want you to have the confidence that our team is representing your company well so you can focus on your business, not managing and fielding phone calls.

Start Growing with Dexcomm 
Get A No-Obligation Quote
Plans & Pricing →