Reliable, Compassionate, Award-Winning Service

Established in 1954, Dexcomm has become an expert in telephone answering services, e.g., taking accurate messages and delivering a quality customer service experience to our callers. Our Virtual Receptionist services evolved out of our experiences and lessons learned while mastering the answering service business. 

Virtual Receptionist services are great for small business owners who want to avoid the overhead of a full-time receptionist. Our representatives are trained and monitored to provide great customer service so that you don’t have to go through the hassle of hiring and supervising extra staff members. We can provide reminder services, scheduling, eReply, as well as email, fax-to-email, and voice mail screening, and alerts. In addition, we have API integration abilities to help us connect with systems within your organization, including ServiceTitan, Clio Grow, and Clio Manage.

 

How it Works

  • Our dedicated customer service team will spend time getting to know exactly what you need in a receptionist.
  • We will then work with you to get your scripting developed and protocols established.
  • We will host an onboarding meeting with you to make sure that your account is ready to go live.
  • You forward your phones on your designated start date.
  • We monitor your account, and follow up with you to see how things are going in the first few months.
  • You are assigned a designated account manager who will follow up with you throughout your tenure with us.

Awards & Recognition

CAM_X AOE 2022 PLATINUM small

N.A.E.O. Superior Agent Service Award

We are a NexStar Gold Tier Strategic Partner

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Want to discuss what Dexcomm can do for you and your business? Click here to schedule a consult with Jed, our sales executive.

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Why Dexcomm?

What makes Dexcomm a great partner? Learn more about our Proven Process and commitment to our clients.

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Industry Solutions

Dexcomm has over 65 years of experience with answering calls for clients in multiple industries across the U.S.

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Answers to frequently asked questions about Dexcomm, the services we provide, and how they are implemented.

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Interested in a career with Dexcomm? Learn more about the opportunities we offer and how you can make the most of them!

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Resources

Take a look at our webinars, case studies, checklists, whitepapers, and call scripts across a variety of helpful topics.

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Call Answering Service That's An Extension of Your Business

Dexcomm is committed to creating a long lasting, profitable partnership for all businesses in multiple industries. We want you to have the confidence that our team is representing your company well so you can focus on your business, not managing and fielding phone calls.

 
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