answering service, lafayette, dexcomm

"If you are looking for an answering service you can depend on every time, look no further than the great folks at Dexcomm.”

Mark Grant, Grant's West Side Funeral Home

“I have used answering services in the past and there is no comparison. The training your operators receive and the way they are able to adapt to who they are talking with is the difference."

Ray Dupre, Lafond-Ardoin Funeral Homes

“Calls received from patients by Dexcomm are handled so professionally that patients believe they have reached our office. One of my colleagues was so impressed with Dexcomm, he switched immediately!"

Mark Coreil, DDS, Le Centre Orthodontic Arts

“Since 1999, Butcher Air Conditioning has used Dexcomm for after-hours calls. They go the extra mile to make sure the call is delivered promptly to the correct person the first time. "

Mark Haydel, Butcher Air Conditioning

"The personal way the phones are handled is miles above what we have used before. We are happy to be back with Dexcomm."

Ray Dupre, Lafond-Ardoin Funeral Homes

“Dexcomm has been a great partner! They have helped our organization increase our level of professionalism and responsiveness to our clients.”

Byron Turner, Caleb Properties

"This company has some great people, and they continue to earn our trust in them every day!”

Pam Burt, Crescent City Trade

A Better Partnership Is In The Process

 

Onboarding that is personal, thorough, and transparent  

Scripting and programming that is best-in-industry 

Agent Training that is Industry-specific and  continuous 

Quality Assurance program responsible for decades of award-winning service

Long-term partnership outlook with every client

Company culture built upon solid core values 

 

Find Out More 

OR CALL 
(800) 252-5552

Our Services

Telephone Answering Service

We train our staff to “sit in the customer’s chair.” This focus allows our staff to represent you to your clients with your voice, keeping your office functioning normally while you have the opportunity to spend time with your family, challenge the golf course, or just take a nap.

Learn More
Specialized Applications

A new and separate division of Dexcomm specializes in large projects with high call volume. From web interface and order entry to tier one support, we can handle your project no matter how small or large.

Learn More
Virtual Receptionist Service

In today’s world, there is no need to have a receptionist or even an office. Allow Dexcomm to serve as the voice of your business or practice while you focus on getting work done.

Learn More
Medical Answering Service

While our passion lies in helping all of our clients, our core values and training have always deeply aligned with the medical practices we represent. HIPAA trained representatives are here to embrace your patients 24/7/365.

Learn More
  • 01 Telephone Answering Service

    We train our staff to “sit in the customer’s chair.” This focus allows our staff to represent you to your clients with your voice, keeping your office functioning normally while you have the opportunity to spend time with your family, challenge the golf course, or just take a nap.

    Learn More
  • 02 Specialized Applications

    A new and separate division of Dexcomm specializes in large projects with high call volume. From web interface and order entry to tier one support, we can handle your project no matter how small or large.

    Learn More
  • 03 Virtual Receptionist Service

    In today’s world, there is no need to have a receptionist or even an office. Allow Dexcomm to serve as the voice of your business or practice while you focus on getting work done.

    Learn More
  • 04 Medical Answering Service

    While our passion lies in helping all of our clients, our core values and training have always deeply aligned with the medical practices we represent. HIPAA trained representatives are here to embrace your patients 24/7/365.

    Learn More

Commitment to Excellence

Dexcomm has chosen to serve customers who need the very best in customer service, technology, and communications expertise.  We exist to provide compassionate, professional concern to every caller.  Our entire team is dedicated to the success of our callers, customers, and co-workers.

Our stringent hiring standards, extensive training,  and high staffing ratios allow our operators to deliver value to you every call. Thorough Quality Assurance programs, triple redundancy of all critical systems, and owners who are active in the success of the business mean we will always be ready to answer for you and your customers.

Ready to learn more? Getting started is easy!

Receive pricing, request a custom quote, or discuss your needs with our experts. We are here to help your business become its best!

START HERE

OR CALL 337-236-8300 and speak with Jed, our sales executive


 

Awards & Recognition

Get A Quote

Rather than offering a fixed pricing schedule, our goal is to find out how we can best serve you and match our offerings to meet your needs.

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FAQ

Advice about getting the most out of your experience with Dexcomm or your current service and many other basic answers are found here.

Go To FAQ

Resources

Detailed information about everything from how to choose an answering service, to getting the most from your smartphone, to HIPAA updates and more.

Go To Resources

Dexcomm Blog

Our bloggers are committed to writing stories about ways to make your life at work a bit easier.

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