I really do believe that the customer service side of what Dexcomm does is one of the best of any kind of organization I’ve seen.
COO at The Hospice of Baton Rouge
Since implementing Dexcomm’s live answering services, A.B. May has gone from 2-3 customer complaints a week (or more) to none at all.
A.B. May’s Contact Center Manager
It's more than answering calls - it's about connection. Our Live Agents provide you with the confidence of knowing your customers are taken care of 24/7.
Our agents are trained from day one with you and your customers in mind. We understand the importance of every single call for your business, which is why each of our agents go through rigorous training and ongoing development.
More than an outsourced third party vendor, we act as an extension of your business and are invested in your success. Our dedication to customer experience allows us to provide personalized, compassionate service to businesses across multiple industries.
Consider dropped calls a thing of the past when working with Dexcomm. When it comes to availability, we're all in! We've invested in three separate levels of redundancy: power, telephony, and data.