Helping Businesses Stay Connected

Dexcomm telephone answering service customer service representatives answer on your behalf to act as an extension of your office. Our telephone answering services are 100% customizable and can be molded to fit the needs of your business. Call scripting is customized to your instructions, ensuring we gather only the information you request, in the manner that you expect. Messages can be sent to the appropriate personnel via email, text message, or fax, and our advanced software can be configured to upload data to your existing system or build reporting to give you insight about your calls. Account customization makes the differences between your office and our  overflow answering service indistinguishable.


Proven Processes For Telephone Answering Service

Dexcomm has developed a proven process to ensure that your partnership with us meets and exceeds your expectations. In fact, we are proud to have a customer tenure that’s over 10 years!

Our team has decades of experience and knowledge, not only in the answering service industry, but in many areas that impact the businesses of our clients – operational excellence, programming and development, quality assurance, nursing, training, and communication, just to name a few. This experience comes together in a team of individuals who can do much more for your company than answer phone calls. Your business is set on a path to becoming its best. Take a look at the process that we follow. Learn More


Experience You Can Rely On

When you use Dexcomm for your telephone answering service needs our top-of-the-line messaging platform gives us the flexibility to provide service to large organizations with multiple on-call departments and complex schedules, or to the small business owner wearing several hats who needs overflow answering service. We are part of several beta-testing teams with our vendors to ensure that we are innovative while providing solutions for your needs.


Tailored Solutions For Your Business

HVAC companies, law offices, medical officescosmetic practices, and anyone who needs a pleasant voice to represent their business will benefit from Dexcomm’s traditional answering services. In fact, we are more than just an answering service. Dexcomm becomes an extension of your business at a fraction of the cost. We are here to help you, as a partner, so that your callers receive care, compassion, and attention to their needs – all while upholding your company’s mission and your vision.

Frequently Asked Questions

Awards & Recognition

CAM-X 2022 Platinum Award of Excellence

N.A.E.O. Superior Agent Service Award

We are a NexStar Gold Tier Strategic Partner

Latest Answering Service Blog Posts

5782660088, answering-service, [BlogPost 169587353133 Optimizing Dispatch with AI, BlogPost 162358465051 Capture New Leads from Old Calls, BlogPost 160466751098 Beat the Heat: Essential HVAC Summer Maintenance Tips]

June 16, 2024

Optimizing Dispatch with AI

Explore how AI webchat and AI talk technology are transforming dispatch operations into a seamless, efficient powerhouse for businesses.

April 3, 2024

Capture New Leads from Old Calls

Discover how to effectively turn your old calls into valuable leads that can boost your business.

March 22, 2024

Beat the Heat: Essential HVAC Summer Maintenance Tips

Ensure your HVAC system is ready to keep you cool during the hot summer months with these essential maintenance tips.

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Want to discuss what Dexcomm can do for you and your business? Click here to schedule a consult with Jed, our sales executive.

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Why Dexcomm?

What makes Dexcomm a great partner? Learn more about our Proven Process and commitment to our clients.

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Industry Solutions

Dexcomm has over 65 years of experience with answering calls for clients in multiple industries across the U.S.

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Answers to frequently asked questions about Dexcomm, the services we provide, and how they are implemented.

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Dexcomm Blog

We are committed to giving you stories, tips, insights, and solutions to help make your life at work a bit easier.

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Interested in a career with Dexcomm? Learn more about the opportunities we offer and how you can make the most of them!

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Take a look at our webinars, case studies, checklists, whitepapers, and call scripts across a variety of helpful topics.

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Call Answering Service That's An Extension of Your Business

Dexcomm is committed to creating a long lasting, profitable partnership for all businesses in multiple industries. We want you to have the confidence that our team is representing your company well so you can focus on your business, not managing and fielding phone calls.

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