Cost Efficient, Professional Answering Service Available to Answer Your Calls 365 Days a Year. 

A professional call answering company like Dexcomm can help your oil and gas company increase efficiency & productivity, maximizing your profitability.
 
Most types of calls businesses in the oil and gas sector receive are from customers with short, simple questions. It may seem like these questions are best left to employees, but over the course of a day that time and productivity adds up to real dollars lost for your business. Calls that take more time, such as those from angry customers, reports of leaks on a line, or questions about day-to-day business operations can compound your costs.
 
Having a call answering service like Dexcomm that's knowledgeable in the oil and gas industry answer your calls can free up a significant amount of employee time, allowing them to focus on what's most important. 
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Client-Backed Results

“In our line of business we have personnel on call 24 hours a day, 7 days a week. We are confident that we can always depend on Dexcomm to assist us in our after hour business telephone needs. It is a pleasure working with such a ‘Top Notch’ organization!”

Wayne LeBlanc
Total Safety, Inc.

"“When calling [Dexcomm], I have always reached a friendly and helpful operator to assist in our answering service needs. In addition to follow up calls, I receive confirmation emails to advise if calls have been submitted and patched thru. Extra Bonus for our customers to make sure no calls are dropped or not returned. Thanks for your wonderful customer service.”

Christi Cheramie
Precision Crane

Dexcomm Offers More than Standard Call Answering Services

We provide after hours & weekend phone answering, call center, and virtual receptionist services as well as specific solutions for the issues your oil and gas company will face.

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Alarm Monitoring

We can monitor the emergency systems you have in place in the field and follow your established emergency protocols when issues happen.

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Service & Supply Intake

Assistance with orders and delivery logistics letting staff focus on more important job functions.

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Employee Hotline

We act as the middleman to send out text alerts and clock in /clock out employees over the phone.

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OSHA Compliance

Dexcomm ensures that your business meets compliance, such as reporting workplace incidents and injuries and automatically routing those calls to the HSE.

24-hours

The Oil and Gas Industry is a 24/7 Operation, and so is Dexcomm

 
The oil and gas industry is so complex businesses face huge challenges everyday. Having one less challenge to worry about, like fielding and answering calls can be a huge boost to your business.
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Why Choose Dexcomm to be Your Oil & Gas Answering Service?

 
  • Working with Dexcomm is simple.
    Whether your business specializes in offshore drilling, core/fluid analysis, marine transportation, or something entirely different, Dexcomm understands the needs of businesses in the oil and gas industry when it comes to answering their calls. We have 65 years of real experience dealing with customers who are calling about a specific issue related to oil and gas.

  • Oil & Gas Industry Expertise
    We learn about your business specific needs and work with you to create unique call answering scripts and protocols that our agents will follow when answering your phones. We've dealt with almost every scenario in the oil and gas industry you can think of: gas leaks, plant shutdowns and emergency response plans to being available on holidays.

  • Trusted Partnership
    We do not consider ourselves as just another vendor to you and your business. We want to sit in our customer’s chair and be an extension of what you do and how you represent yourselves. We are your trusted partner and you, ours.

Our Latest Oil & Gas Blogs

Call Answering Service That's An Extension of Your Business

Dexcomm is committed to creating a long lasting, profitable partnership for all businesses in the oil and gas and energy sectors. We want you to have the confidence that our team is representing your company well so you can focus on your business, not managing and fielding phone calls.


Start Growing with Dexcomm 
 
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