Whether you are a mom-and-pop residential service, a nationwide commercial service provider, or you do it all, Dexcomm has the experience to serve you. Every call is imperative for the success of your company and a poor experience can send your callers to look for help with your competition.
Many plumbing businesses and home service companies are round the clock businesses, customers can call at all times. Having a call answering company like Dexcomm act as your virtual receptionist can not only save you the costs of having additional personnel, but increase your revenue by being able to answer after-hours calls and even scheduling appointments.
The electrical service industry is a very busy industry, with many contractors having to take their own calls and worry about providing a quality and timely service at the same time. Having one less challenge to worry about, like fielding and answering calls, can be a huge boost to customer satisfaction and employee happiness.
Maintaining high customer service levels is vital in today’s medical reimbursement structures. Our experienced operators can easily update changes to your on-call protocol and connect your patients to the care they need every time, without delay. This will allow you to attend to your essential duties.
We understand that building and keeping relationships with each family member that you serve is crucial. We also know that calls from bereaved families or death notifications should be handled differently than any other calls we receive, and that you need a partner who emphasizes values and trains specifically to understand this.
Whether it is shift-to-shift exchanges, urgent calls, or dispatch support, Dexcomm’s experienced and professional operators are ready to assist you.
Since 1954, our professional answering service team has served hundreds of oil and gas companies and those that support them across the country. Whether you are in Lafayette, Baton Rouge, Houston, Oklahoma, Wyoming, North Dakota or anywhere else in the U.S. or Canada, our contact service representatives are ready to help.