Reliable, Knowledgeable Answering Service for Plastic Surgeons & Cosmetic Practices 

A professional call answering company like Dexcomm can help your plastic surgery practice handle larger call volume and schedule more appointments, achieving increased growth and revenue.
 
Many smaller and just starting plastic surgery practices can handle the initial call volume of a new practice. As your practice grows though, you are faced with a great problem to have: increased call volume.
 
Scheduling appointments, increased need for phone consultation or calls after surgery can tie up phone lines and employees leading to stagnant growth for your practice. Having a call answering service like Dexcomm that's knowledgeable about your company, what you offer and treats customers with the same compassion as you can free up a significant amount of employee time, allowing them to focus on what's most important.
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Client-Backed Results

We’ve been with Dexcomm since we opened. Dexcomm has consistently taken care of our patients in the manner that we want them taken care of. Dexcomm also continues to keep up with the ever changing environment and offers so many ways to make things easier for us to do business and handle our patients’ after hours requests. Thank you Dexcomm!

Stefanie Ardoin
Acadian ENT & Facial Plastic Surgery

“Calls received from patients by Dexcomm are handled so professionally that the patients believe they have really reached our office.  One of my professional colleagues was so impressed with Dexcomm, after only one call to my office, he switched his service to Dexcomm immediately.”

Mark Coreil, DDS
Le Centre Orthodontic Arts

Dexcomm Offers More than Standard Call Answering Services

We provide after hours & weekend phone answering, call center, and virtual receptionist services as well as specific solutions for the issues your practice will face.

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Appointment Scheduling

This is the lifeblood of any profitable practice, turning hesitant callers into loyal patients. Leaving this up to a random office employee or non-sales focused receptionist can be detrimental to your practice. Remember, your phone agent sets the tone of the entire relationship.

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After Hours Call Answering

After surgery or any type of procedure, your clients may have questions or need support. Clients don't want to get an answering machine - they want to talk to a person. Letting your after-hours calls go to voicemail projects an unprofessional image and shows that your practice is unresponsive. Solve that with Dexcomm.

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Virtual Receptionist

Smart managers of successful medical practices save money where they can. Save costs by utilizing our virtual receptionist services with live agents with experience in the medical field, including HIPAA training.

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HIPAA Compliance

All Dexcomm employees complete the necessary training and education to provide full HIPAA compliance to our medical clients. Protecting health information is a top priority, which is why we store and transmit your data with high-level encryption.

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Compassionate, reliable, HIPAA-compliant answering services that can help your cosmetic practice achieve rapid growth

 
The cosmetic and plastic surgery industry is so complex, businesses face huge challenges everyday. Having one less challenge to worry about, like fielding and answering calls can be a huge boost to your business.
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Why Choose Dexcomm to be Your Cosmetic or Plastic Surgery Answering Service?

 
  • Working with Dexcomm is simple.
    Partnering with Dexcomm for your call answering services can not only save your practice money but can help you achieve real growth as well. Patient-centric practices grow and thrive because they build healthy relationships with their customers and are responsive to their needs.

  • Cosmetic Industry Expertise
    We learn about your business specific needs and work with you to create unique call answering scripts and protocols that our agents will follow when answering your phones. We've dealt with almost every scenario in the medical field you can think of: emergencies, patient questions, scheduling and more.

  • Trusted Partnership
    We do not consider ourselves as just another vendor to you and your business. We want to sit in our customer’s chair and be an extension of what you do and how you represent yourselves. We are your trusted partner and you, ours.

Frequently Asked Questions

Why is there a need for medical answering for plastic surgeons? 

A medical answering service vendor such as Dexcomm can help your plastic surgery practice handle larger call volume and schedule more new patient consultations, emergency visits and follow-up appointments. This allows you to focus on helping patients and growing your business, while we do the heavy lifting by answering your practice’s calls and scheduling appointments.

Why is customer service crucial in cosmetic/plastic surgery? 

The decision to have plastic surgery is very personal, and the process can be intimidating — especially for patients who are brand-new to the industry. Great customer service is essential for providing patients with peace of mind, answering any questions they have in a timely fashion and handling emergencies.

How can having an answering service help improve patient care? 

Partnering with an answering service such as Dexcomm will improve your quality of care by helping establish healthy relationships with patients and ensuring someone is available should an emergency come up.

Wondering how Dexcomm helps cosmetic and plastic surgery practices? 

Download our case study to learn how Dexcomm partnered with Horndeski MD to transform the customer experience for its patients.

How does appointment scheduling work for plastic surgery patients? 

We’ll help your plastic surgery practice schedule new patient consultations, while you focus on following up with existing patients regarding appointment needs. (But if you need help booking follow-up appointments, just ask!)

Latest Cosmetic Blog Posts

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April 11, 2021

Communicating With Senior Patients: Tips for Your Medical Office Staff

In this blog, we share tips to help your medical office improve communication between patients and the medical staff.

November 17, 2020

Five Ways to Grow Your Plastic Surgery Practice

There are five simple steps that every medical office can take to improve their service to their current group of patients and ultimately grow business.

November 1, 2020

Should My Answering Service Be Local?

Is a local answering service always the best choice for your business?

Free Guides

March 30, 2021

LP: Cosmetic/Medical White Paper

Download the cosmetic white paper and learn Dexcomm's solutions for growing your medical or cosmetic practice!

June 12, 2018

LP: Medical Office Voicemail Sample Scripts

Get a FREE medical office voicemail sample script now!

Call Answering Service That's Reliable, Professional & Helps Your Practice Grow

If your practice goals are real growth combined with great patient service, call Dexcomm today. We are ready to help you achieve your goals.


Start Growing with Dexcomm 
 
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