Dependable Call Answering & After-Hours Phone Services for Plumbers & Sanitation Companies 

A professional call answering & virtual receptionist company like Dexcomm can help your plumbing business handle a larger amount of service calls, schedule more appointments and talk to customers after hours, achieving increased growth and revenue.
Many plumbing businesses and home service companies are round the clock businesses, customers can call at all times. A phone call or emergency need that gets missed can be hundreds, or even thousands of dollars of potential lost revenue.
Having a call answering company like Dexcomm act as your virtual receptionist can not only save you the costs of having additional personnel, but increase your revenue by being able to answer after-hours calls and even scheduling appointments.
Call answering & scheduling services from Dexcomm can help to alleviate the administrative burden on yourself and reduce the costs that come with managing receptionists or extra administrative personnel. 
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Client-Backed Results

“As my client continues to grow, so does our reliance on Dexcomm. It's a very good and professional service...They offer so much data, and the operators have done a really good job handling the calls and dispatching them to the appropriate people...Dexcomm has helped alleviate a lot of headaches and a lot of frustration.”

Matt Jaworski
BMA Media Group

"Since implementing Dexcomm's solutions, Roto-Rooter of Baton Rouge closed 62% of 3,315 jobs booked from their after-hours callers...Dexcomm was able to eliminate the need for field staff to enter data into ServiceTitan, ultimately minimizing incorrect data and delayed invoices. Dexcomm dispatched emergency services quickly, allowing Roto-Rooter's field personnel a better chance of closing jobs and generating revenue." 

Roto-Rooter of Baton Rouge Case Study

Dexcomm’s solutions helped Roto-Rooter Plumbing in Baton Rouge close 62% of their jobs booked from after-hours callers.


Dexcomm Offers More than Standard Call Answering Services

We provide after hours & weekend phone answering, call center, and virtual receptionist services as well as specific solutions for the issues your plumbing company will face.


Virtual Receptionist

Reduce staffing costs by utilizing our virtual receptionist services with live agents with experience in the plumbing field.

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Appointment Scheduling

Our trained agents answer basic questions, handle scheduling and get important information without interrupting your day.

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After Hours Call Answering

A phone call that's missed or sent to voicemail may be a lost chance to gain new business. Have current and potential customers talk to a live agent and secure a sale.

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Marketing Support

Generating new leads is only half the battle. Stop wasting your hard-earned money and see a better return for your investment with marketing support from Dexcomm.


Enjoy true peace of mind & focus on your business by utilizing reliable, trusted call answering & scheduling services

The plumbing industry is a 24-hour one. Service calls come in at all times of the day or night, it’s the nature of the business. It’s inevitable you’ll get emergency calls on top of the regular service calls you handle throughout the day. For small to medium sized plumbing businesses this can stifle growth and revenue. For larger plumbing companies being saddled with expenses like benefits, health care costs, and vacation time for a massive administrative team can hinder growth and expansion.
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Why Choose Dexcomm to be Your Plumbing Company Answering Service & Virtual Receptionist?

  • Working with Dexcomm is simple.
    Partnering with Dexcomm for your call answering services can not only save your plumbing company money but can help you achieve real growth as well. Our services are provided on a month-to-month contract and you are only billed the minutes our agents are actively working on your account. We monitor your account, ensure our protocols are working according to plan, and the monthly bill is in line with your budget, so you always know your costs.

  • Plumbing Industry Expertise
    We learn about your specific needs and work with you to create unique call answering scripts and protocols that our agents will follow when answering your phones. The way messages and appointments are dispatched is completely customizable: through direct software integration, email, text, fax, and/or outbound call. We can also integrate into your software system.

  • Trusted Partnership
    With services geared specifically towards the plumbing industry, you can rest assured you’re getting personalized attention that focuses on your offerings and how you can best help customers. Call Dexcomm at 800-252-5552 to enhance your availability 24/7.

Latest Plumbing Blog Posts

5782660088, plumbing, [BlogPost 154793050651 Always On: The Power of a 24/7 Answering Service in Severe Weather, BlogPost 101370521986 Preventive Maintenance: Plumbing (8 Steps), BlogPost 85849897266 Keeping Up With the Trades in a Fast and Changing World]

January 30, 2024

Always On: The Power of a 24/7 Answering Service in Severe Weather

Discover the significant benefits of integrating a 24/7 answering service into your home service business strategy during severe weather conditions.

February 6, 2023

Preventive Maintenance: Plumbing (8 Steps)

In this blog, we discuss 8 techniques for performing preventive plumbing maintenance in your home to prevent future issues.

September 23, 2022

Keeping Up With the Trades in a Fast and Changing World

This blog discusses five ways trades workers can stay on top in an ever-changing digital world!

Call Answering & Virtual Receptionist Services that are Reliable, Professional & Help Your Business Grow

Achieve real business growth and peace of mind with Dexcomm call answering services. We are ready to help you achieve your goals.

Start Growing with Dexcomm 
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