Choose Your Level of Integration

Don’t get stuck with an inflexible bucket of minutes that doesn’t make sense for your business. Simply choose your level of integration with us and get the value-added services you need, at a price that works for you.

Traditional Plan

The essentials:

  • 24/7 live telephone answering service
  • 100% industry-specific, highly trained agents
  • Cutting edge call scripting
  • Customizable automated message delivery
  • Front end screening (optional)

Per-minute billing

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Compare Plan Features

Explore our plan features to find the level of integration that best fits your business.

24/7Live Voice Answering
Call Transfer Patching
Customized Greetings Available
Text and Email Delivery
Basic Scripting
Advanced Scripting
Dedicated Account Manager  
Integration with your PMS/EMR/CRM software  

All Plans Include:

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24/7/365 Coverage

Our compassionate, professional agents are available for you and your callers every hour of every day during the year.

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We operate as your partner with simple agreements and a monthly billing cycle (never 28-day billing periods).

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Peace of Mind

We have the best data, telephony, and power redundancies in the industry to ensure uptime, speed, and peace of mind for your business.

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Local Number

We can provide a forwarding number to you and we can answer it directly or you can forward your lines anytime.

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Full Customization

Our team uses advanced, intelligent scripting and programming technology to customize your account behavior and scripting to fit your unique business needs.

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Any Message Delivery Method

Chose what works best for your business or on-call personnel. We provide any combination of live patching, email, text, fax, and alpha paging to receive your messages in real-time or as a summary the next day.

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No Hidden Fees

We only bill for agent time that is worked on your behalf. Will never charge you hidden fees like “system time”,  Message delivery fees, Holiday Fees, Weekend Fees, Fax Charges, After Hours fees, Extra line fees, or DID charges.

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Fully HIPAA and HITECH Compliant

We take our role as your Business Associate to protect your callers’ protected health information seriously. Our agents undergo extensive initial and ongoing HIPAA and HITECH training to provide secure communication solutions.

Frequently Asked Questions

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