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Introducing the Dexcomm Team

Behind a people-centered company is a whole lot of people who care. Each member of our team brings something crucial to the table that helps Dexcomm Answering and Communications Services act as a true extension of your team.
Dexcomm President Jarret Going
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Jarret Going President

"I'm focused on building a company where our people thrive, our partners succeed, and we're positioned to lead answering services into the future."

Jarret Going President
Dexcomm Vice President Stephanie Ritter
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Stephanie "Steffy" Ritter Vice President"As Vice President and Head of Human Resources, I make sure our people feel supported, heard, and set up to succeed."
Stephanie "Steffy" Ritter Vice President
LATOYA
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Latoya Gradney Director of Operations"I ensure our training standards stay top notch and keep up with all of our agents’ progress.”
Latoya Gradney Director of Operations
Dexcomm Head of Sales Jed Antoun
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Jed Antoun Head of Sales and Marketing"I help the right businesses partner with Dexcomm—aligning your needs with our solutions."
Jed Antoun Head of Sales and Marketing
Dexcomm Head of Systems Engineering Kyle Duhon
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Kyle Duhon Head of Systems Engineering"Great service starts with great people—my job is giving them the technology to never miss a beat."
Kyle Duhon Head of Systems Engineering
KARL
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Karl Schott Account Manager

“My job is to listen closely and respond to your feedback quickly.”

Karl Schott Account Manager
ROBIN
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Robin Falicki Account Manager“I am here to make sure your Dexcomm account works exactly the way your business needs it to.”
Robin Falicki Account Manager
ISABELLA
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Isabella Tedder Account Manager"Every day, I work to better understand our partners and their communication needs.”
Isabella Tedder Account Manager
Dexcomm
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Donna Rye Senior Account Programmer"When I put together your script, I write it so that our agents can work through it entirely—no matter the call scenario."
Donna Rye Senior Account Programmer
BARRINIECIA
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Barriniecia Jones Programmer"I make sure your script says exactly what you need it to."
Barriniecia Jones Programmer
DANIELLE
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Danielle Thornton Programmer"Your script should work efficiently for your callers and our agents alike—it's my job to figure that out."
Danielle Thornton Programmer
GABE
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Gabriel McIntyre Programmer"I build scripts and help to adapt our AI product."
Gabriel McIntyre Programmer
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Kindal Duffy Training & Development Coordinator“I train new hires to serve callers with confidence, professionalism, and compassion—blending industry expertise with compassionate communication.”
Kindal Duffy Training & Development Coordinator
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Cameron Lee Day Trainer"I introduce agents to new industries."
Cameron Lee Day Trainer
Mikaya-2
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Mikaya Doiron Night Trainer"I make sure our agents who work at night have someone to turn to if they need help."
Mikaya Doiron Night Trainer
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Drake Lewis Human Resources"I support our awesome team by connecting them with the resources they need to succeed."
Drake Lewis Human Resources
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Rebekkah Sonnier Accounting Specialist"I’m Rebekkah, the friendly face behind the numbers at Dexcomm—your go-to for all invoice questions, concerns, or billing changes… always with a smile!"
Rebekkah Sonnier Accounting Specialist
SADIE (1)
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Mercedes Clay Quality Assurance Specialist"I make sure your script's details are perfect before your calls go live with Dexcomm."
Mercedes Clay Quality Assurance Specialist

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