24/7 Live Answering Services
Maybe you’re part of a large organization with multiple on-call departments and complex schedules, or maybe you’re a small business owner wearing several hats. Maybe you fall somewhere in between. Whatever your role, our 24/7 live answering services can be customized to fit your specific needs and updated anytime your workflow shifts.
Tailored Virtual Receptionist Communications
100% of the people we hire to answer your calls are U.S.-based, screened for our Core Values, trained according to your industry, and understand the importance of handling your lines with care and consistency. We have never outsourced your calls to another live answering service provider—and we never will.
We can serve as your full-time, 24/7 answering service so your callers always reach a real, compassionate person who can answer their questions.
Don't rely on your callers to leave a voicemail when your offices are closed. Instead, we can take care of your after-hours calls.
During business hours, we can step in when your in-house team is at capacity—no missed calls, no missed opportunities.
Live Call Answering Audio Samples
Click through the audio samples below to hear our agents at work taking calls for some of our partners. (Personal information has been muted for our callers' privacy.)
Industry-Trained Customer Service Representatives
We know that to be a true extension of your team, our agents first need to understand how your industry works. That’s why we train and certify our agents in the fields we serve—equipping them with the knowledge they need to handle a wide range of caller needs with professionalism, care, and confidence..png?width=1080&height=1080&name=Site%20image%20reedits%20square%20(2).png "Dexcomm Telephone Answering Service Employee Taking a Call")
Pairing Live Call Answering with Lanyap AI Call Answering
Live answering is great for ensuring your callers reach a compassionate person, especially when it comes to more complex inquiries. But when you add Lanyap AI Call Answering to Live Call Answering, you create more efficient conversations for your callers while decreasing your bill—taking part in what we call our Hybrid Solution.