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3 Reasons Oil & Gas Companies Should Give Millennials Stellar Customer Service

3 Reasons Oil & Gas Companies Should Give Millennials Stellar Customer Service

It’s hard to believe there’s an age group that finally outnumbers Baby Boomers. But Millennials – those born between 1980 and 2000 – have become the...

December 05, 2018 Read More
Improving Customer Service Listening Skills

Improving Customer Service Listening Skills

 
How many times have you found yourself repeating a customer service issue several times to the same agent? 

 

I believe that most people in our...

August 02, 2018 Read More
Two Ways To Improve Your Cosmetic Practice’s Customer Experience
June 06, 2018 Read More
Capturing and retaining new dental patients.

Capturing and retaining new dental patients.

To most people, just the thought of going to the dentist is downright cringe-worthy. The drills, the smells, the funny tasting paste, the hygienist...

April 05, 2018 Read More
Improving Your Customer Service Experience

Improving Your Customer Service Experience

Many companies, like ourselves, have stated that they are beginning a renewed focus on their customer service experience for 2018. While it is a...

February 14, 2018 Read More
Dealing with Complaining Customers

Dealing with Complaining Customers

When you work in a customer service position, it is impossible to avoid customers who are less than happy sometimes. Dealing with difficult customers...

January 31, 2018 Read More

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