Dexcomm Blog

FILTER BY:

See all
The Oilfield is Coming Back. What are the Top Tools to Scale your Existing Business.
November 26, 2018 Read More
Remaining Patient During a Customer Service Call

Remaining Patient During a Customer Service Call

Everyone has heard the saying “patience is a virtue,” but if we were to be completely honest with ourselves, it can be hard sometimes to be patient...

September 19, 2018 Read More
Immediate Responses & The Human Touch In Customer Service Still Matter

Immediate Responses & The Human Touch In Customer Service Still Matter

There is no doubt that things are changing rapidly when it comes to technology, however,  when it comes to customer service - the human touch still...

August 28, 2018 Read More
Business Phone Etiquette 101: The 7 P’s of Call Handling Excellence

Business Phone Etiquette 101: The 7 P’s of Call Handling Excellence

 

 

According to several recent studies, how a caller perceives their first interaction with your business is the basis for which they will forever...

August 02, 2018 Read More
The Importance of Communicating with Compassion for Funeral Homes

The Importance of Communicating with Compassion for Funeral Homes

Previously on this blog, we have spoken a lot about communication and the best ways to go about it. When it comes to certain situations, though, there...

July 03, 2018 Read More

Customer Service Telephone Techniques

Customer Service ¦ Telephone Techniques

As the holiday season approaches and stress of being merry becomes too much for us to handle, it is easy for some...

November 19, 2012 Read More

Showing 1 - 6 of 8

1 2
»

Like Learning? Subscribe. 

You can sign up to receive weekly or monthly copies of our latest blogs, keeping you current on best practices, tips, and expert insight into helping your business communicate at its very best.  When you do, we will send you our free infographic: "Why Use an Answering Service?"

why-use-an-answering-service-thumb