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Listening Habits – Part I

Posted on March 26th, 2015 by Jamey Hopper

Just Listen – 5 Habits to form In my last entry I wrote of my goal to find and form five habits for better listening from Dr. Mark Goulston’s excellent book “Just Listen.”  Over the past 7 weeks I have … Continue reading

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Just Listen

Posted on February 25th, 2015 by Jamey Hopper

I wrote that I would be focusing on Listening for the next few weeks.  During this time I am going to re-read Dr. Mark Goulston’s outstanding book: “Just Listen”.  My goal is to find five different lessons that he teaches … Continue reading

Soda Service Encore

Posted on February 5th, 2015 by Jamey Hopper

When I last wrote about serving coffee and soda I mentioned a successful encounter at a local Subway.  I eat lunch at the Carencro Subway three or four days a week, as I have done for the past 7 years.  … Continue reading

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Be an Active Listener

Posted on February 2nd, 2015 by Jamey Hopper

For the next few weeks I am going to focus on listening.  I will spend time re-reading Dr. Mark Goulston’s excellent book: “Just Listen”.   You can find some of his excellent wisdom and insight on his web site, linked below: … Continue reading

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Serving Soda, Water & Ice

Posted on February 1st, 2015 by Jamey Hopper

As I mentioned last time, I have been serving coffee and soda in the office at the recommendation of Paul Marciano in his book: “Carrots and Sticks Don’t Work”.  Previously I had been serving once or twice a week, but … Continue reading

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Serving Soda and Coffee

Posted on January 23rd, 2015 by Jamey Hopper

My goal for this week will be to buy or serve soda and coffee.  Once again this idea is from Paul Marciano’s “Carrots and Sticks Don’t Work”.  A link to the book on Amazon is below: http://www.amazon.com/Carrots-Sticks-Dont-Work-Engagement-ebook/dp/B003QP3XHI/ref=sr_1_1?ie=UTF8&qid=1422052507&sr=8-1&keywords=carrots+and+sticks+don%27t+work Buying a cup … Continue reading

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Sincere Greeting

Posted on January 22nd, 2015 by Jamey Hopper

My goal this week was to greet people sincerely.  More completely, my goal was to avoid the simple greeting of: “hello, how are you”.  This usually ends up with me doing like most people do: without listening or really truly … Continue reading

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Give a Sincere Greeting

Posted on January 16th, 2015 by Jamey Hopper

Week 2: Give someone a Sincere Greeting I read the book “Carrots and Sticks Don’t Work” by Paul Marciano.  It is one of the best books on supervision and leadership I have ever read and I recommend it without qualification.  … Continue reading

Posted in Good Things
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