Dexcomm Blog

FILTER BY:

See all
Five Frustrating Callers and How To Deal With Them

Five Frustrating Callers and How To Deal With Them

Successfully navigating a difficult telephone call can be tricky. Patience and an appropriate tone of voice are only the tip of the iceberg when it...

September 05, 2018 Read More
5 Simple Ways to Improve Your Medical Practice's Reputation

5 Simple Ways to Improve Your Medical Practice's Reputation

 

 

For service oriented businesses, like medical practices—your reputation can make or break you. Excellent rapport with your patients, top-notch...

August 29, 2018 Read More
Immediate Responses & The Human Touch In Customer Service Still Matter

Immediate Responses & The Human Touch In Customer Service Still Matter

There is no doubt that things are changing rapidly when it comes to technology, however,  when it comes to customer service - the human touch still...

August 28, 2018 Read More
Business Phone Etiquette 101: The 7 P’s Of Call Handling Excellence

Business Phone Etiquette 101: The 7 P’s Of Call Handling Excellence

 

According to several recent studies, how a caller perceives their first interaction with your business is the basis for which they will forever think...

August 22, 2018 Read More
3 Hidden Costs In Your Medical Practice and How to Fix Them

3 Hidden Costs In Your Medical Practice and How to Fix Them

The complexities of running a medical practice are staggering. Adding to the complications are often overlooked areas where unexpected and hidden costs...

August 09, 2018 Read More
4 Steps To Setting Up The Perfect Medical Practice Voicemail Greeting

4 Steps To Setting Up The Perfect Medical Practice Voicemail Greeting

Most medical offices have had the unfortunate experience of dealing with processing through an overwhelming number of voicemails. Managing the...

August 08, 2018 Read More

Showing 13 - 18 of 199

«
1 2 3 4 5

Like Learning? Subscribe. 

You can sign up to receive weekly or monthly copies of our latest blogs, keeping you current on best practices, tips, and expert insight into helping your business communicate at its very best.  When you do, we will send you our free infographic: "Why Use an Answering Service?"

why-use-an-answering-service-thumb