On Sunday, February 10, Carnival Triumph, a cruise ship became stranded in the Gulf of Mexico as it was on its way back to port. The engine had caught on fire, resulting in a loss of electricity throughout the ship. It made nationwide news, if not worldwide, and it was covered through a variety of mediums, including print and online newspapers. The ship had to eventually be tugged to Mobile, Alabama–its original destination was Galveston, Texas–and it Mobile late on the night of Thursday, February 14. Originally, Triumph was supposed to reach back to Galveston on Monday, February 11.
Imagine about 4,000 customers becoming angry, impatient, anxious, and scared. Imagine about 4000 customers having to wait for three hours for a hamburger, and imagine about 4000 customers without electricity, and broken sewage. And of course, all of this is happening in the middle of the ocean, on a ship.
Two of my close friends were on Triumph. I was very curious to hear about their experiences on the ship, and I was able to catch up with one of them on Friday, which was the same day he had gotten back to Lafayette after what must have seemed like a 20 hour car ride, I imagine.
When I asked him about the trip, the first statement he made was that they had a great time. When I asked him if the media was reliable in its coverage, his answer was threefold. He said some of the information was exaggerated, some of the information was true, and some of the information was somewhat true. He again said that they had a wonderful time. Then, without asking about the crew members and staff, my friend brought them up, saying that they were great throughout the whole experience. He said that they were still nice, and that they were trying their best, with what they had, or didn’t have, to make them feel as comfortable as possible.
I actually didn’t think about it until my friend mentioned it–when I thought about the Triumph situation, I was just really thinking about the customers or passengers, and my friends; however, just like the customers, the staff and crew members were in the exact same scenario. Not only were they in the exact same situation, but they also had to cater to 4000 or so customers. That’s a lot of pressure and stress to deal with while being stranded out in the middle of the ocean, and according to my friend, they handled it with great diligence and kindness–reacting to unforeseen circumstances, out in the middle of the Gulf of Mexico.