Dexcomm Blog

Jamey Hopper

Jamey Hopper
Jamey Hopper has been the owner/president of Dexcomm since June of 1989. He graduated from Vanderbilt University with a degree in economics and later earned an MS in Finance and an MBA from LSU. After working in banking as a commercial loan officer, as a hospital administrator, medical office manager and small business management consultant, Jamey has settled into a long-term career in the Telephone Answering Service industry. Jamey is also an author; serving as co-author of “In It to Win It” and then writing solo “A Guidebook to Happiness.” He and his wife Janine enjoy traveling, spending time with their nieces and nephews, and adore their two dogs.

Recent Posts

Five Ways to Grow Your Plastic Surgery Practice

Five Ways to Grow Your Plastic Surgery Practice

Nearly every marketing consultant will tell you to mine your current customers before spending marketing dollars on acquiring new customers/patients.

July 25, 2019 Read More
Local vs National Answering Services

Local vs National Answering Services

When I started in this industry, no one competed nationally because of the expense of long-distance rates. All shopping was done in the Yellow Pages....

May 29, 2019 Read More
Do I Even Need an Answering Service For My HVAC Company?

Do I Even Need an Answering Service For My HVAC Company?

Several questions must be answered before making the decision on whether or not to hire a telephone answering service (TAS) for your HVAC company. The...

April 24, 2019 Read More
Improving Customer Service Listening Skills

Improving Customer Service Listening Skills

 
How many times have you found yourself repeating a customer service issue several times to the same agent? 

 

I believe that most people in our...

August 02, 2018 Read More
Do I Need an Answering Service?

Do I Need an Answering Service?

This question has been asked of me many times in my 29 years in the industry. It is one that I would love to answer, “Of course you do, choose mine,”...

June 15, 2018 Read More
Choosing An Answering Service

Choosing An Answering Service

In a recent blog, I addressed the question, “Do I need an answering service?” I mentioned that when asked this question over the years, my temptation...

May 30, 2018 Read More

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