Dexcomm Blog


Answering and communication company, happily serving customers since 1954. Even though we have gone through many technological and procedural changes throughout the years; we continue to strive to become considered a valued "family" member or our customers; this is what makes Dexcomm unique.

Recent Posts

Is There a Difference Between a Call Center and a Telephone Answering Service?

You may hear the terms “call center” and “answering service” used interchangeably. But there is a significant difference in the way each handles incoming...

April 21, 2017 Read More

4 Characteristics Your Office Should Look for in an Answering Service 

No matter which kind of business you run, there is no denying that deploying excellent customer service methods plays a crucial role in the success of...

April 20, 2017 Read More

Stormy Weather? Make Sure Your Callers Can Get Through! 

I have heard that it is “Always Sunny in Philadelphia.” But in many parts of the country, rain, snow, hail, thunderstorms, hurricanes and other weather...

April 14, 2017 Read More

Empathy: The Path to a Better Customer Care Experience

The focus of many telephone answering services is affordability over quality. Paring a few pennies from each phone call is one way to help justify the...

April 13, 2017 Read More
3 Factors To Consider: After Hours Coverage For Your Cosmetic Practice
April 11, 2017 Read More

Looks Like the UK Could Use Dexcomm

An undercover investigation by a British newspaper has revealed that the United Kingdom’s National Health Service (NHS) failed to answer 571,000 telephone...

April 10, 2017 Read More

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