Dexcomm Blog

Tips for Improving Customer Service

5 Tips for Improving Customer Service

This week I had the pleasure of speaking with the Central District Dental Association meeting of the Louisiana...

November 16, 2012 Read More
Virtual Receptionist

Virtual Receptionist

Virtual Receptionist Services

Dexcomm's Virtual Receptionist services grew out of our experiences and lessons learned while mastering the Answering...

November 08, 2012 Read More

Solution - iPhone Call Forwarding

Ask the Expert - iPhone Call Forwarding

A customer called a few weeks ago having some trouble managing the forwarding features on his iPhone. His cellular...

October 30, 2012 Read More
Secure Messaging

Secure Messaging

At Dexcomm, we offer a cloud-based secure messaging tool that allows you to send encrypted messages with your mobile device. The miSecureMessages...

October 25, 2012 Read More

Evaluating Your Caller’s Customer Service Experience

Evaluating your caller's customer service experience is important for maintaining positive patient or customer service. Think about times when you've...

October 10, 2012 Read More

Customer Service Telephone Techniques

Good customer service training is vital for any key position that has contact with your patients and clients. The same applies to the person handling your...

October 03, 2012 Read More

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